Why is my Contribution Detail Report (native CiviCRM Core report) not accurate?Possible error in...
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Why is my Contribution Detail Report (native CiviCRM Core report) not accurate?
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Why is my Contribution Detail Report (native CiviCRM Core report) not accurate?
Possible error in Contributions and Membership Details reportContribution Report with total paid and balance fields?Why is offline contribution sending an online receipt?Contribution Widget Not Displaying ProperlyClearing A Report - Contribution SummaryWhy is my membership contribution page not generating a contribution or transaction?Contribution Amount does not workContribution Amounts Section does not workWhy would the activity date for a contribution differ from the contribution date?Three self-canceling financial transactions for a single recurring contribution?
Version: CiviCRM 5.7.4/5 (patched for Contact images)
A Donor sent in a chq for $100 - Staff entered originally as a Donation. Then Edited the Contribution to make it a Memoriam Donation. CiviCRM generates the three entries - see below:
Issue: in Contribution Detail Report this Donor is listed as having donated: $300 - please see below. So somehow sums up the absolute value of the three amounts/financial account transactions that are linked to the single Contribution.
Question: why? Columns checked: Donor Name, Donor Email, Donor Phone, Financial Type, Payment Type, Check Number, Transaction ID, Date Received, Amount, Credit Card Type, Country
Update: there are no soft credits on this Contribution and the report is configured to pull Contributions only
civicontribute financial-accounts
asked 3 hours ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
add a comment |
Version: CiviCRM 5.7.4/5 (patched for Contact images)
A Donor sent in a chq for $100 - Staff entered originally as a Donation. Then Edited the Contribution to make it a Memoriam Donation. CiviCRM generates the three entries - see below:
Issue: in Contribution Detail Report this Donor is listed as having donated: $300 - please see below. So somehow sums up the absolute value of the three amounts/financial account transactions that are linked to the single Contribution.
Question: why? Columns checked: Donor Name, Donor Email, Donor Phone, Financial Type, Payment Type, Check Number, Transaction ID, Date Received, Amount, Credit Card Type, Country
Update: there are no soft credits on this Contribution and the report is configured to pull Contributions only
civicontribute financial-accounts
asked 3 hours ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
add a comment |
Version: CiviCRM 5.7.4/5 (patched for Contact images)
A Donor sent in a chq for $100 - Staff entered originally as a Donation. Then Edited the Contribution to make it a Memoriam Donation. CiviCRM generates the three entries - see below:
Issue: in Contribution Detail Report this Donor is listed as having donated: $300 - please see below. So somehow sums up the absolute value of the three amounts/financial account transactions that are linked to the single Contribution.
Question: why? Columns checked: Donor Name, Donor Email, Donor Phone, Financial Type, Payment Type, Check Number, Transaction ID, Date Received, Amount, Credit Card Type, Country
Update: there are no soft credits on this Contribution and the report is configured to pull Contributions only
civicontribute financial-accounts
asked 3 hours ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
Version: CiviCRM 5.7.4/5 (patched for Contact images)
A Donor sent in a chq for $100 - Staff entered originally as a Donation. Then Edited the Contribution to make it a Memoriam Donation. CiviCRM generates the three entries - see below:
Issue: in Contribution Detail Report this Donor is listed as having donated: $300 - please see below. So somehow sums up the absolute value of the three amounts/financial account transactions that are linked to the single Contribution.
Question: why? Columns checked: Donor Name, Donor Email, Donor Phone, Financial Type, Payment Type, Check Number, Transaction ID, Date Received, Amount, Credit Card Type, Country
Update: there are no soft credits on this Contribution and the report is configured to pull Contributions only
civicontribute financial-accounts
civicontribute financial-accounts
asked 3 hours ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
asked 3 hours ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
edited 1 hour ago
KarinG - Semper IT
asked 3 hours ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
asked 3 hours ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
asked 3 hours ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
10.8k1737
add a comment |
add a comment |
2 Answers
2
active
oldest
votes
There is a known bug (https://lab.civicrm.org/dev/core/issues/655) in the Contribution Detail report right now that will multiply gifts by the number of soft credits.
answered 1 hour ago
guyiacguyiac
1765
There are no soft credits on this contribution; I’ve updated the question.
– KarinG - Semper IT
1 hour ago
1
The linked issue suggests it might not be limited to soft credits, i.e.it's still a multiplication based on the number of "contributions" whether soft credit or not with the same ID. Unless I'm misreading that.
– Demerit
56 mins ago
add a comment |
Ok figured it out: the report is fine if I remove the column ‘Credit Card Type’. Then I see $100 in the report!
answered 16 mins ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
add a comment |
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
There is a known bug (https://lab.civicrm.org/dev/core/issues/655) in the Contribution Detail report right now that will multiply gifts by the number of soft credits.
answered 1 hour ago
guyiacguyiac
1765
There are no soft credits on this contribution; I’ve updated the question.
– KarinG - Semper IT
1 hour ago
1
The linked issue suggests it might not be limited to soft credits, i.e.it's still a multiplication based on the number of "contributions" whether soft credit or not with the same ID. Unless I'm misreading that.
– Demerit
56 mins ago
add a comment |
There is a known bug (https://lab.civicrm.org/dev/core/issues/655) in the Contribution Detail report right now that will multiply gifts by the number of soft credits.
answered 1 hour ago
guyiacguyiac
1765
There are no soft credits on this contribution; I’ve updated the question.
– KarinG - Semper IT
1 hour ago
1
The linked issue suggests it might not be limited to soft credits, i.e.it's still a multiplication based on the number of "contributions" whether soft credit or not with the same ID. Unless I'm misreading that.
– Demerit
56 mins ago
add a comment |
There is a known bug (https://lab.civicrm.org/dev/core/issues/655) in the Contribution Detail report right now that will multiply gifts by the number of soft credits.
answered 1 hour ago
guyiacguyiac
1765
There is a known bug (https://lab.civicrm.org/dev/core/issues/655) in the Contribution Detail report right now that will multiply gifts by the number of soft credits.
answered 1 hour ago
guyiacguyiac
1765
edited 1 hour ago
answered 1 hour ago
guyiacguyiac
1765
answered 1 hour ago
guyiacguyiac
1765
answered 1 hour ago
guyiacguyiac
1765
1765
There are no soft credits on this contribution; I’ve updated the question.
– KarinG - Semper IT
1 hour ago
1
The linked issue suggests it might not be limited to soft credits, i.e.it's still a multiplication based on the number of "contributions" whether soft credit or not with the same ID. Unless I'm misreading that.
– Demerit
56 mins ago
add a comment |
There are no soft credits on this contribution; I’ve updated the question.
– KarinG - Semper IT
1 hour ago
1
The linked issue suggests it might not be limited to soft credits, i.e.it's still a multiplication based on the number of "contributions" whether soft credit or not with the same ID. Unless I'm misreading that.
– Demerit
56 mins ago
There are no soft credits on this contribution; I’ve updated the question.
– KarinG - Semper IT
1 hour ago
There are no soft credits on this contribution; I’ve updated the question.
– KarinG - Semper IT
1 hour ago
1
1
The linked issue suggests it might not be limited to soft credits, i.e.
it's still a multiplication based on the number of "contributions" whether soft credit or not with the same ID. Unless I'm misreading that.– Demerit
56 mins ago
The linked issue suggests it might not be limited to soft credits, i.e.
it's still a multiplication based on the number of "contributions" whether soft credit or not with the same ID. Unless I'm misreading that.– Demerit
56 mins ago
add a comment |
Ok figured it out: the report is fine if I remove the column ‘Credit Card Type’. Then I see $100 in the report!
answered 16 mins ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
add a comment |
Ok figured it out: the report is fine if I remove the column ‘Credit Card Type’. Then I see $100 in the report!
answered 16 mins ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
add a comment |
Ok figured it out: the report is fine if I remove the column ‘Credit Card Type’. Then I see $100 in the report!
answered 16 mins ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
Ok figured it out: the report is fine if I remove the column ‘Credit Card Type’. Then I see $100 in the report!
answered 16 mins ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
answered 16 mins ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
answered 16 mins ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
answered 16 mins ago
KarinG - Semper ITKarinG - Semper IT
10.8k1737
10.8k1737
add a comment |
add a comment |
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